Initially I was quite disappointed when my package arrived and most of the contents were damaged. When I expressed my concern, Danny called me on the phone and made it right. Everything he sent the second time around was in mint condition. As these were gifts, it meant a lot to me that they looked new. I was so relieved and grateful. My adult daughter is so pleased! She can't wait to get started on all of these beautiful songs. Thank you for the personal touch. We will definitely be referring our friends, family, and students to your website.